Privacy Policy for Aida (OG Soft s.r.o.)

Effective from: 1. 8. 2024

OG Soft s.r.o. ("us", "we", or "our") operates the Aida mobile application (the "Application"). This page informs you of our policies regarding the collection, use and disclosure of personal information we collect from users of the Application ("you" or "User").

By using the App, you consent to the collection and use of information in accordance with this Policy.

1. Information we collect

1.1. Personal data

When using our app, we may ask you to provide certain personal information that can be used to identify you. This information may include, but is not limited to:

  • Name and surname
  • E-mail address

1.2 Usage data

In addition to Personal Information, we may also collect information about how the App is accessed and used ("Usage Data"). This Usage Data may include information such as your device's IP address, device type, operating system version, the areas of our App you visit, the time and date of your visit, time spent in the App, unique device identifiers, and other diagnostic data.

2. How we use your information

We use your personal information to:

  • Provide and administer the application
  • Send you important information about the app, such as updates and notifications.
  • They responded to your questions and requests.
  • Improving our application and services.

3. Legal basis for processing personal data

We process your personal data for the following legal reasons:

  • To fulfil a contract: To fulfil our contractual obligations to you if you register to use our app.
  • To comply with a legal obligation: To comply with our legal obligations, such as data retention.
  • Legitimate interest: For our legitimate business interests, such as improving our app and services. However, we will always ensure that your interests or fundamental rights and freedoms do not override our legitimate interests.
  • Consent: In limited circumstances we may process your personal data on the basis of your consent, for example if you subscribe to our newsletter.

4. Sharing your information

We do not share your personal information with third parties, except as follows:

  • Service Providers: We may share your personal information with trusted third parties who help us operate our app, provide services to you, or analyze the use of our app. These third parties are required to protect your personal information and only use it in accordance with our instructions.
  • Legal Compliance: We may share your personal information when we are required to do so by law or to respond to a valid legal process, such as a court order, subpoena, or request from a government agency.
  • Protection of Rights and Security: We may also share your personal information when we believe it is necessary to protect the rights, property, or safety of OG Soft s.r.o., our users, or others.

5. Data security

We implement reasonable organizational, technical and administrative measures to protect your personal data from unauthorized access, use, disclosure, alteration or destruction. However, please keep in mind that no method of data transmission over the Internet or method of electronic storage is 100% secure.

6. Your data protection rights

You have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request the rectification of inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You have the right to request the erasure of your personal data in certain circumstances, for example where we no longer need your personal data for the purposes for which we collected it.
  • Right to restriction of processing: You have the right to request restriction of the processing of your personal data in certain circumstances, for example if you question the accuracy of your personal data.
  • Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and the right to transfer that data to another company.
  • Right to object to processing: You have the right to object to the processing of your personal data in certain circumstances, for example where we process your personal data on the basis of our legitimate interest.
  • Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data at any time where the processing is based on your consent.

To exercise any of these rights, please contact us at the address below.

7. Children

Our app is not intended for children under the age of 16 and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. We will take immediate steps to remove this information from our servers.

8. Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to check this privacy policy periodically for any changes. Changes to this Privacy Policy are effective as of the date they are posted on this page.

9. Contact us

If you have any questions about this Privacy Policy, please contact us at:

OG Soft s.r.o.
M. R. Štefánika 264
Ústí nad Orlicí
562 01
dpo@ogsoft.cz